Family First Loyalty Program

For over 50 years, we have run a trusted and successful Smoky Mountains vacation rental business. This is largely due to you, our faithful repeat guests. You're more than guests in our eyes; you're family, and we want to make sure you're treated as such. If you stay with Mountain Laurel Chalets more than five times, you'll automatically be added to the free Family First program. As an exclusive member of Family First, you will receive:

• REDUCED DEPOSIT TO HOLD CHALET: Your reservation will only require a deposit payment equal to one night's stay and the administrative fee, plus applicable taxes. The remaining balance will be due two weeks prior to arrival (in some cases involving our largest homes, balance payment will be due 30 days in advance). This allows our members of Family First to reserve their favorite homes months in advance with a lesser deposit rate. To take advantage of this FF perk, guests must make their reservation over the phone with a staff member (865-436-5277).
• 7th NIGHT FREE: Book 7 nights and your 7th night will be free (no blackout dates, cannot be combined with other promotions). 
• FREE FIREWOOD: Complimentary firewood will be provided at check in based on the length of your stay (Oct 1-Feb 28).
• ADDITIONAL DISCOUNTS: Family First members will receive notice of discounts, specials, and promotions before our other guests on the mailing list.

When you book online, make sure to mention Family First in the comment section. If you call us to make a reservation, please mention that you are a member of the FF program. Free membership in this program is transferable to your immediate family if they schedule a reservation under your name.