Viewcatcher

We had a pleasant stay at View Catcher. Our stay was in November 2022 and with most of the leafs already off the trees we had a great view from the deck. The Chalet it self is modest and comfortable with a spacious open floor layout. We had all the comforts of home available to us in this quaint mountain home. Also from the time we checked in and even beyond check out the team at Mountain Laurel Chalets was always there if we needed them for anything.

Anonymous U from Bremen,Alabama - Posted: 3/21/2024

When I say the view is the best...

Antyone M - Posted: 1/5/2024

This review isn't a reflection on Mtn Laurel Chalets, just on this location. We recently stayed at Viewcatcher over the weekend and were pretty disappointed upon arrival. The cabin felt unclean when walking in, and felt like no one had been inside for at least a month. The cabin itself was... Fine. But paying that amount of money for a vacation stay, I was expecting it to be more like the pictures. The bathrooms and interior could really use some TLC and renovations to make it feel much homier. The views online from the deck looked amazing, if you were there 10 years ago. The trees are very overgrown that we could hardly see the mountain view we specifically booked the cabin for. A few other concerns have been passed onto Mtn Laurel Chalets. Ultimately we did make the best out of it, and MLC helped us have a wonderful vacation in the end. We've stayed with MLC before, and will likely book through them again, just not this cabin. I feel that the owners of the house need to take a look at it to renovate, and it would be a top notch property.

Riley J Griffin - Posted: 11/1/2022

This review is by no means a review of MLC as a company. We have used them for the past 14yrs and live them. However- it is time the owner of this home do a complete renovation. It is EXTREMELY dated and very used. The bathrooms are falling apart and cheaply done, rotted wood on the house, doors that stay open, the stairs are VERY odd and dangerous (each step is a different height).

I’m not sure when the last time this house was stayed in but there was a very burnt pop tart in the toaster, and very moldy garbage can, the dishes had a film on them and the floors were very dusty/greasy feeling and the kitchen as a whole was glossed over by housekeeping. This will not stop us staying with MLC at all, but the owners of the house really need to completely gut it and start over.

Anonymous - Posted: 9/9/2022

Living area was very comfortable. Kitchen had everything that was needed. The directions given to us had some difficult roads. Taking Wiley Oakley Dr. off of Ski Mountain Rd. Made the drive a lot easier. Because the A/C was set to go no lower than 68 degrees, the loft bedroom was very warm and the main level bedroom was. Little warm. Living area was cool. The trees out back were overgrown and the view was blocked severely. We went back to the chalet one day at 3:30pm, atthe end of July and there was a large black bear that had just passed out chalet and was walking up the road sniffing for food.

Anonymous - Posted: 7/22/2022

The view was amazing, the deck very relaxing. Steps down to front door and up to 2nd floor were challenging for me (steep). I would grade it "no frills"" but very comfortable."

MOIRA F. - Posted: 4/14/2022

Moria, we are so glad that you got to enjoy your relaxing vacation at Viewcatcher. This chalet is perfect for any family that enjoys a beautiful view, and quality time together. The porch and large windows allow for a fantastic view of the Smoky Mountains. We are hoping to see you again soon!

Mountain Laurel Chalets staff

The view was amazing, the deck very relaxing. Steps down to front door and up to 2nd floor were challenging for me (steep). I would grade it "no frills"" but very comfortable."

Moira F. - Posted: 4/14/2022

Moria, we are so glad that you got to enjoy your relaxing vacation at Viewcatcher. This chalet is perfect for any family that enjoys a beautiful view, and quality time together. The porch and large windows allow for a fantastic view of the Smoky Mountains. We are hoping to see you again soon!

Mountain Laurel Chalets staff

This was a lovely little spot. The views were wonderful and the location quiet and restful. The lodging was well laid out. We appreciated the gas fireplace module after using the hot tub, and while the space was small, they made the most of it.
There were several minor maintenance issues. The chalet is older and has been updated but the update was minimal so it still feels a bit tired. The things that were easily fixed, we informed the management company and they seemed receptive. (I know they are not always told about these things.) One item I will mention to hopefully prevent others from destroying a meal is that the oven runs 25-50 degrees too hot. Other issues will take more work, like the very noisy furnace and the complete lack of insulation under the exposed front part of the house that makes it impossible to keep the temperature even.
Overall we enjoyed our visit and I would certainly stay again because of the location and layout. I think it was a good value and the maintenance issues were very manageable.

Anonymous - Posted: 3/17/2022

We are so glad that you were able to enjoy your stay at our chalet and have a quite and relaxing time. Viewcatcher is a chalet with fantastic amenities such as the hot tub and the fireplace. We always try to be diligent with the requests of our guest, and are glad that you found us to be receptive! We hope to have you back with us soon!

Mountain Laurel Chalets staff

The view is great day and night. An area of the Christmas lights on the Gatlinburg strip are visible at night. Location is great. Easy to get to and close to downtown Gatlinburg. The staff are wonderful. We have been staying at Mt. Laurel Chalets for seven years and never disappointed.

Sherry A. - Posted: 11/24/2021

Sherry, we love that you have been staying with us for so long, and we love having you each time you do! It's awesome that you were able to see the Christmas lights, we know that those are so beautiful in the mountains. At Mt. Laurel we always love serving our guest to make sure that they have the best guest experience possible. We look forward to having you back with us soon!

Mountain Laurel Chalets staff

We vacation in Gatlinburg every year with my wife’s family. They stay at a separate cabin and my wife, daughter and I stay somewhere else. This cabin is convenient and nice for one family. It is dated but overall, we had a good experience.

Tyler G. - Posted: 11/4/2021

Glad to hear that you all had a good experience at Viewcatcher, and we love that you all spend some time with family in Gatlinburg. One of our core values is family first, so it is great to hear that. We would love to have you with us again!

Mountain Laurel Chalets staff

We had a great time enjoying the fall colors.

Dale L. - Posted: 11/1/2021

We had a pleasant stay at our cabin. Management was more than happy to assist us on anything in the area.
Fun and food etc.

Larry B. - Posted: 10/5/2021

Thank you Larry! We always want to serve our guests well, and provide them with any information that could be helpful. We want you to enjoy your trip to Gatlinburg, which it sounds like you all did! It would be great to have you back with us soon.

Mountain Laurel Chalets staff

The View archer is in a great location. The view was great. As for the amenities, the mattresses were horrible. They were very uncomfortable and outdated. They need to be replaced. The overall condition of the property was good. It was clean,but outdated as well. The stairs to the door need to have the grip pads replaced because one of our guests slipped and fell because of the wet surface.

Taleshia N. - Posted: 9/17/2021

The Viewcatcher is a perfect spot for 4 people to stay. It's location is beautiful once you survive the drive up the mountain... lol! It is the perfect distance from town with very little traffic heading in at all times of the day. The beds were a little squeaky, but they were comfortable. We would definitely go back for another stay.

Anita O. - Posted: 8/2/2021

Cottage was in a perfect location, cozy and comfy for our family of 3. The cottage needs ALOT of TLC and some safety items taken care of (all concerns passed onto the property company)

Mindi S. - Posted: 6/20/2021

Rental company is very professional and efficient. Rental property is incredibly outdated and in need of major overhaul.

AMY P. - Posted: 6/18/2021

We appreciate your comments and will pass them on to the owner. We hope you will try another of out 60 chalets the next time you visit the Smokies.

Mountain Laurel Chalets staff

Cozy, comfy and clean... but needs some TLC. Updated blinds, working windows, replace non-slip pads on outside steps and fresh paint inside and out would make this place absolutely stunning.

Mindi - Posted: 6/1/2021

We showed up a week early and they would not exchange one week for the following week. So we had to give one week away. We frequently visit the Smokies and stay in you chalets. We thought you should be more flexible!

Lynn D. - Posted: 5/10/2021

Lynn, We have experienced unprecedented occupancy during Covid and the dates you wanted to switch to on arrival had already been booked since September so we were not able to change your reservation last minute. We are sorry that this was a disappointment to you and that we were unable to accommodate your request.

Mountain Laurel Chalets staff

We showed up a week early and they would not exchange one week for the following week. So we had to give one week away. We frequently visit the Smokies and stay in you chalets. We thought you should be more flexible!

Anonymous - Posted: 5/10/2021

Lynn, We have experienced unprecedented occupancy during Covid and the dates you wanted to switch to on arrival had already been booked since September so we were not able to change your reservation last minute. We are sorry that this was a disappointment to you and that we were unable to accommodate your request.

Mountain Laurel Chalets staff

Cute chalet. View could've been better but there was a large branch in the way. Downstairs bed needs replaced..VERY noisy when making any move in it. Gift box was a nice touch.

Gordon P. - Posted: 5/2/2021

Our stay was wonderful and peaceful we even had a mother bear and her cubs down from our deck and got to watch her for a few days it was awesome.the view was great beautiful sunrises couldn't ask for anything more peaceful for what we had to do at time. Staff was very friendly and helpful thanks for a wonderful time.

Anonymous - Posted: 4/24/2021

Thanks for the lovely review. We are glad you experienced peace and tranquility at Viewcatcher. There is something spiritual about being in the beauty of nature that renews your soul. We hope you are able to come back and visit us again soon.

Mountain Laurel Chalets staff

The house is dated, but cozy. The stairs going down to the house are very steep and tricky when it started to rain.

Susan B. - Posted: 4/17/2021

Thanks for the review and we are glad you found the cabin cozy. The outside steps down to the entry are wood and, even though we have anti-slip strips on each thred, it's always a good idea to use extra caution in the rain or snow. We are glad you stayed safe and hope you will return to the mountains soon.

Mountain Laurel Chalets staff

We so enjoyed our stay at Viewcatcher! And what a view! The Chalet was clean and welcoming. I was up to enjoy each sunrise, so breathtaking. We really enjoyed the rockers on the deck, watching the mountains, and enjoying the piece and quiet. This chalet was very private. Seeing Gatlinburg all lit up at night from the loft was pretty cool! I would like to recommend a step stool to get in and out of the hot tub for us short legged people. Yes, we would come back to Viewcatcher. I will say, I did miss seeing and speaking with the staff at Mountain Laurel, always so friendly and welcoming . I certainly do understand, we all have to be so careful. Hopefully soon, we can get back to normal. We always enjoy our stay with MLC, I can honestly say we have never been disappointed. The mountains are my therapy, I love that we can experience them from a home away from home that is so close to the SMNP.. A special thank you to your cleaning staff, I know they are working extra hard to make sure these homes are extra clean and safe for your guest. As always, I can’t wait to come back. Thank you!

John and Leslie Hoggatt - Posted: 4/1/2021

Very good view and location. We went when the weather was nice, but the roads are steep. The house is due for many upgrades like exposed wire, unsteady stairs, and the deck has a metal patchwork over the wood deck. It seems that their have been baindaids out over some of the issues in the house. There are not many kitchen supplies to cook, so do not plan on cooking much in the cabin.

Anonymous - Posted: 3/11/2021

Thanks for the review. We appreciate your comments. Because Viewcatcher is inside the city limits, the house undergoes a safety inspection every year by the fire marshal. The piece of metal was the location of a charcoal grill, but the city no longer allows charcoal grills on the decks, so the grill was removed. Not sure about the exposed wires, but we will definitely look into that. You didn't specify if it was the exterior or interior stairs that you found unsteady, but again, the house has passed a safety inspection every year, so it is not a safety issue. The cabins are stocked from a inventory list, so housekeeping will check to make sure everything that is normally stocked is in the kitchen. We hope you are able to revisit our beautiful mountains again soon.

Mountain Laurel Chalets staff

Great views when the sun came out. The location was great very quick to get into Gatlinburg. We had an electrical and plumbing issue and the management company promptly sent to gentlemen out to address the situation and resolved them quickly. All the attractions were open so it was pretty busy in town. We ate at the Park Grill, the food was decent and the prices matched. The parking at the Park grill is bad if you own a truck, popped a few curbs to get out of my spot. We also ate at the Cherokee Grill and Steakhouse, great food and service, the price was good too. The only issue we had is that the cabin was not very clean upon arrival dust everywhere, as well as dirty and mold in the bathrooms. If the management company is going to charge extra money for cleaning because of COVID19 then it should be clean.

James M. - Posted: 2/12/2021

Thanks for taking the time to write a review. We are happy to assist with any maintenance issues you might have during your stay and we apologize for the dust and mold in the shower caulking. We are currently in the process of performing deep cleans on the cabins and those issues will be addressed then. We appreciate you chosing Mountain Laurel and hope you can come back soon.

Mountain Laurel Chalets staff

My wife and I stayed 5 nights . View is excellent over the city of Gatlenburg. House is clean. Hottub was great under the stars. Had some snow but was plowed out in the morning. Had no problems with travel to town. If you are physically challenged with stairs, this is not your place. We had cold weather so downstairs floor was cold. Otherwise we had a good time here.

Eddie D. - Posted: 2/3/2021

Thanks for the review and we are glad to hear you enjoyed your time at Viewcatcher. The snow was so beautiful this time and not bad on the roads at all. Because Viewcatcher is inside the city limits, the road crews do a good job of clearing the street in a day or two. We hope you will be able to come see us again soon.

Mountain Laurel Chalets staff

Great value. Beautiful, private views from the deck and hot tub. The cabin was clean and nice. Only complaint was steep, poorly lit, icy stairs and no salt when we arrived - very dangerous.

Michelle D. - Posted: 12/7/2020

Thanks for the review and we are glad you enjoyed your stay at Viewcatcher. We are glad you were able to safely navigate the stairs during the snow fall. We hope you will be able to return soon.

Mountain Laurel Chalets staff

This chalet was very easy to get to and has a great view but that’s about it. The interior needs a complete overhaul. From shower faucets not working properly to the front door being messed up the hot tub temperature gauge broke and other things in disrepair. This chalet just needs a complete upgrade

William S. - Posted: 12/1/2020

Thanks for the review and we are sorry to hear that you found things not working at the chalet and they have been addressed. This is one of our older properties and the owner have made several upgrades in the past two years. The chalet is priced accordingly, but we are sorry we failed to meet your expectations. Please give us a call the next time you plan to visit and our staff will help you pick the perfect place for you.

Mountain Laurel Chalets staff

I read the more recent reviews just before our arrival. Some mentioned areas needing repairs. There were no issues for us. We found it very comfortable and met our needs in a great location. The main attraction is the awesome view. Wow.

Sherry A. - Posted: 11/25/2020

Thanks for the review Everyone has their own expectations and we represent each chalet on the website as it truly it, so we are glad to hear you enjoyed the cabin and the beautiful view. We hope you can visit again soon.

Mountain Laurel Chalets staff

Wonderful views. However, the upstairs shower had very little water pressure and the hot and cold knobs were messed up. So, it made showers very cold. Everything else was wonderful.

SIERRA S. - Posted: 10/23/2020

Thanks for the review and we appreciate you letting us know about the shower. We will get maintenace up to check that. We look forward to seeing you again.

Mountain Laurel Chalets staff

Viewcatcher was great. It’s a little older and has some wear evident but the chalet is clean and well appointed. The location is great and the views are awesome. Sunrise and sunset are both fantastic, with sunset spraying pink light all over the mountains.

We also had a breaker trip for the hot tub, but it appears to be caused by getting water on the control panel which is a little loose. If you’re careful, this isn’t any problem.

Thanks for providing the setting for a great trip!

Anonymous - Posted: 10/16/2020

Thanks for the review and we are glad you enjoyed your time at Viewcatcher. We appreciate the information on the topside and will have maintenance check it out. We hope that you are able to come again soon.

Mountain Laurel Chalets staff

The viewcatcher is in a great location to be secluded. Conveniently located 8 minutes out of town yet feels like 45 minutes when you see the view. The house itself could use some work. It rained/misted a majority of the time we were there and the stairs heading down don’t have much traction especially when wet. The front door strike plates are falling off so be careful opening and closing the door. The hot tub is stuck on 104*. The upstairs shower is small. As with most houses they settle and this one has had its fair share. But who cares about the house. It was a place to lay our head and clean up after 2 days or beautiful hiking and in town site seeing.

Anonymous - Posted: 10/8/2020

Thank you for the review and we are glad you enjoyed your stay at Viewcatcher. We will look into the maintenance issues that you mentioned and appreciate you letting us know. We hope to see you in the mountains again soon.

Mountain Laurel Chalets staff

First of all I will say the positives about this property. The view is fantastic! Sitting in the hot tub overlooking the mountains was very nice. Also pretty secluded, although not too much were you feel isolated.

Now on to the not so nice. It's an old cabin. Maybe I'm used to old cabins being from Michigan, but even by my standards this was old and not updated at all. The stairs down are very steep (you're on a ledge, understandable), and there is really only parking for 1 car.

The general maintenance of the property leaves a lot to be desired. Kitchen and bathrooms are old. Furniture is newer, but not something you can lounge on during rainy days to watch tv. We didn't experience the ant problems others have said, but again you're in the woods, bugs happen, we saw a few. Dishwasher/furnace are old and make loud noises all the time.

The most disappointing part was the cleanliness. I am in no way a germaphobe, but I was disappointed. I personally wiped down the cabinets that were sticky and covered in grease. I ran most of the kitchenware through the dishwasher before using it because it was covered in a layer of something. Dust on everything. Spiderwebs everywhere. Makes you wonder about what else wasn't cleaned.

I'm conflicted about this because we did have a really great stay, but all my husband and I could talk about was how they could take $100 and go to Walmart and make the cabin much more comfortable (replace silverware, old cookware etc).Then I looked at the paperwork and realized we were being charged a $200 cleaning fee. I'm not sure who is being ripped off here, me or the people who hired the cleaners. My advice would be a deep clean every once in awhile, especially during COVID.

Anonymous - Posted: 9/28/2020

Thank you for taking the time to write a review for us. We regret if you experienced and inconveniences due to the cleaniliness of the cabin. Our housekeeping department will look into these specific issues and take steps to prevent it from happening in the future. We appreciate your time and are glad to hear you enjoyed our area.

Mountain Laurel Chalets staff

it is a nice cabin just needs some maintenance. The hot tub works as long as you don't turn on the lights in the hot tub then it will blow the breaker. Had some bothersome neighbors the last two nights but not fault of renters. I would be willing to use cabin again.

Anonymous - Posted: 9/13/2020

David, thanks for your review. Viewcatcher is listed as a value vacation and as such the price reflects less amenities compared to our deluxe, premium and luxury homes. We will check on the breaker but please know we price and label the homes to reflect the accommodations.

Mountain Laurel Chalets staff

Great chalet, clean and updated and very comfortable. Being nestled in a cove high above the burg meant quiet nights, lots of bird watching and a very private deck. View was south East and trees framed the mountains east of LeConte in a beautiful way. Chalet had all the necessary items to cook great meals and enjoy a glass of wine or two! Note the No grill policy so your meals are planned accordingly :)

Anonymous - Posted: 8/2/2020

Thanks for the review and we are glad you enjoyed your time in the mountains at Viewcatcher. It is on a nice wooded lot that, while not secluded, is very private. We hope you are able to visit us again soon.

Mountain Laurel Chalets staff

Great chalet, clean and updated and very comfortable. Being nestled in a cove high above the burg meant quiet nights, lots of bird watching and a very private deck. View was south East and trees framed the mountains east of LeConte in a beautiful way. Chalet had all the necessary items to cook great meals and enjoy a glass of wine or two! Note the No grill policy so your meals are planned accordingly :)

Mandy W. - Posted: 8/2/2020

Thanks for the review and we are glad you enjoyed your time in the mountains at Viewcatcher. It is on a nice wooded lot that, while not secluded, is very private. We hope you are able to visit us again soon.

Mountain Laurel Chalets staff

The property was dirty and not in good condition. Dust on fans, furniture. Bathroom tub and shower was dirty. The outside entrance and back deck was not cleaned prior to our arrival. I’ve stayed at several other properties with Mt Laurel Chalets, this was very disappointing.

Bryan A. - Posted: 7/7/2020

BEST view possible..Treturous stairs to get up and down inside and out. Clean inside until we got swamped with ants. Hot tub was filthy and the entire cabin was covered in moss, extremely slippery. Cabinets in kitchen were coming apart. This picture is VERY MISLEADING.

Joni A. - Posted: 5/29/2020

Wish we could of seen a bear. They were all around us you could here them, maybe next time

JON R. - Posted: 5/1/2020

Thanks Jon for your review. Mountain living sometimes has its drawbacks (parking in some places) but the views seem to overcome those small inconveniences. Hope to see you again soon.

Mountain Laurel Chalets staff

Great cabin, perfect for me and my two kids. The view is awesome, straight in driveway, couple minutes from gatlinburg.

Rene C. - Posted: 3/7/2020

Thank you for the review. We are glad your family enjoyed the chalet and look forward to a return visit.

Mountain Laurel Chalets staff

We really enjoyed staying at viewcatcher because it had such a great view and the chalet was very clean and the staff are excellent at mt laurel.

Bruce K. - Posted: 11/30/2019

What a wonderful little house! It was just the right size for me, and the location is fantastic - easy to drive to, easy up and down the hill ... the rooms were comfortable, and the deck offers a fantastic view of the Smokies. This is high on my list of places I would stay again!

David C. - Posted: 10/19/2019

We had an extremely relaxing and peaceful getaway. We enjoyed our stay and the views especially at night are breathtaking .. will return over and over.

Anonymous - Posted: 7/12/2019

Thank you for your review of Viewcatcher. So happy you had a great stay and hope to see you again.

Mountain Laurel Chalets staff

Cabin had the most beautiful veiw! Such a lovely get away!

Kenneth B. - Posted: 6/29/2019

My family loved the location it was way up in the mountains but close to downtown. Seen a family of bears in the trees when we pulled up! Peaceful! Staff has always been great this is the 3rd time we used them! Coming back in August!

Anonymous - Posted: 5/30/2019

Thank you for your good review of Viewcatcher. Glad you enjoyed your stay. So happy you could see some of our bears.

Mountain Laurel Chalets staff

Great place. The only disappointment was the master bedroom TV not working, but that hardly mattered.

Thomas R. - Posted: 4/22/2019

Clean, nice place with a great view!!

Mandi E. - Posted: 3/30/2019

Thanks for your great review. Hope to see you again soon!

Mountain Laurel Chalets staff

GREAT VIEWS, VERY RELAXING,BEAUTIFUL, & COMFORTABLE. WOULD DEFINETLY STAY HERE AGAIN!!!!!!!!!

BILLY A. - Posted: 11/17/2018

We had a wonderful stay. The cabin was clean and comfortable, and the view from the back deck is breathtaking. Be sure to watch the sunrise during your stay. It’s magnificent!

Laura B. - Posted: 10/8/2018

Perfect

Robert M. - Posted: 9/16/2018

Nice!

Kathy M. - Posted: 7/19/2018

From start to finish best experience from m the office. The cabin was exactly how it was described and no issues raised.

Adriana A. - Posted: 7/9/2018

Our stay was wonderful. The chalet was clean and very nice. The front desk was friendly, welcoming, funny and helpful as well. Also, I lost a very expensive pair of headphones while on this trip.. I wasn't sure where I had left them or if they were even left in the rental. They searched the chalet and they found them under a night stand AND sent them back to me. We will be back to Tennessee and we would 100% rent from Mountain Laurel Chalets again.

Nicole B. - Posted: 4/28/2018

This is the nineth time that we have rented through Mountain Laurel Chalets - it is an amazing company and we always have a pleasant experience with them.
We enjoyed our stay at Viewcatcher even though there were some plumbing issues.

Donna K. - Posted: 12/29/2017

It was wonderful! Very relaxing and beautiful!

Angie C. - Posted: 12/7/2017

It was a nice experience and the views were spectacular! We didn't spend a lot of time in the cabin since we had so many activities planned but would definitely stay here again for a longer period of time when we could enjoy the amenities.

pam b. - Posted: 7/27/2017

Awesome views from this cute chalet!!

Reid S. - Posted: 6/23/2017

Overall the cabin was exactly as described, we enjoyed it a lot and had a wonderful time. This cabin is perfect for a small family or a few friends. The view is definitely the best part of the cabin. Its a nice clean cozy cabin.

Jonathan W. - Posted: 6/2/2017

cabin offered a great view. Seemed like cabin needs a major refurbishing. Furniture seems old.

Roger L. - Posted: 4/13/2017

We had a great staying as well always do with mountain laurel. The cleanliness needs a little work on the cabinets we stayed in but prices are the best around. Would recommend to anyone wanting to getaway.

Dustin S. - Posted: 3/30/2017

Our stay was simply amazing! The staff at your office was so kind and helpful. From the directions that were left for us in the convenient late arrival box, to stopping by and getting fresh towels each day, they were all so nice. The chalet was GREAT! It was in a perfect location and the kitchen was stocked with every type of item we needed for cooking. The hot tub was perfect and the view was breath taking! We will totally be coming back!

Anonymous - Posted: 3/27/2017

Our stay was simply amazing! The staff at your office was so kind and helpful. From the directions that were left for us in the convenient late arrival box, to stopping by and getting fresh towels each day, they were all so nice. The chalet was GREAT! It was in a perfect location and the kitchen was stocked with every type of item we needed for cooking. The hot tub was perfect and the view was breath taking! We will totally be coming back!

Jessica L. - Posted: 3/27/2017

Very friendly service upon check in and check out. Only booked two nights but stopped by the office and they let us book an extra night since it was available and the speed and promptness to book there was great. Overall great experience, would recommend to anyone. Will and can't wait to visit a mountain laurel chalet again!

Brandon A. - Posted: 12/12/2016

We went to Gatlinburg for a long weekend during Fall Break. The management company was, and has always been, great to work with. The chalet was in a great location with an awesome view. It was a quick drive, not too far up the mountain. We loved the coziness of the chalet. Great for a couple or small family. We will definitely be back.

Lora M. - Posted: 10/5/2016

This was our first time in the Smokey's. A friend of ours recommended mountain laurel cabins as a place to stay as he has been there in the past. Didn't want to do a lot of researching so we took him up on his advice. Sure glad we did because we enjoyed the cabin and the Smokey's. My wife and I picked the "Viewcatcher"" cabin because it was somewhat secluded and near the top of the road where the view was grand. The cabin had two bedrooms and very clean and accomadating"

Don G. - Posted: 9/18/2016

The cabin was very clean and well kept. I woke up every morning to a breathtaking view of the Smoky Mountains. The balcony gives you the best views while having a cup of coffee. The only dim spots were the living room furniture; perfectly kept up, but for the day we wanted to lounge around the cabin, the couch there did not fit that need to well. Also the lock on the bedroom upstaris did not work. But the pros greatly outnumbered the only two cons. When we come back we would like to stay at the view catcher.

Cameron T. - Posted: 8/25/2016

Great view and very happy with the property and management

Connie M. - Posted: 8/20/2016

Spectacular view to enjoy coffee on deck in morning. Spacious for 4 people. Good condition. Loved the distance between neighbors, close but quiet.

Anonymous - Posted: 8/12/2016

The view was WONDERFUL! The cabin needs some TLC.

Anonymous - Posted: 4/21/2016

Very enjoyable place!

Anonymous - Posted: 4/7/2016

Very clean, comfortable cute cabin. Our stay was too quick and wanted more time to enjoy the hot tub on the deck... Our favorite part. We hope to come back again!

Anonymous - Posted: 3/28/2016

We had an amazing time. The chalet was as advertised and once again, the staff was excellent! We will of course be back!

Melissa W. - Posted: 3/25/2016

Amazing view! Clean cabin and plenty of space.

Anonymous - Posted: 3/23/2016

We absolutely love this cabin and will rent it from now on! The view was awesome. The cabin was set up so you had your own space. We loved hanging out in the hot tub enjoying the view each night. It's close to the market if you need anything and the check in and out process was easy, friendly staff too. Again, we love this cabin and will rent it when available from now on!

Michelle B. - Posted: 12/11/2015

Chose Viewcatcher for its remote location. Was looking for so nice quiet down time and this cabin provided the perfect opportunity for a nice quiet getaway. The view overlooking town and the mountains was very nice and calming late evening sitting on the deck. I'd come back again.

Anonymous - Posted: 11/16/2015

This is our second time at this cabin. We love it except for the tv. Too small. We are big football people. Went into town to watch Tennessee game bigger screen.; came back for the Vanderbilt game. Disappointed..

Anonymous - Posted: 11/11/2015

This is our second time at this cabin. We love it except for the tv. Too small. We are big football people. Went into town to watch Tennessee game bigger screen.; came back for the Vanderbilt game. Disappointed..

SHIRLEY S. - Posted: 11/11/2015

Everything here is fantastic. One bed and bath up and bed and bath down. Laundry room in the downstairs bathroom. They have a dishwasher and all kinds of cooking utensils. Only complaint is the stairs are steep so coming down you feel like you're falling and up you're hiking.. Still would stay here everytime hands down!!

Catherine P. - Posted: 8/16/2015

The views from our cabin were breathtaking! The cabin was clean and spacious. I would definitely stay at the "View Catcher"" again. "

Rita D. - Posted: 8/11/2015

Our overall stay was good. We have stayed in Mt Laurel Chalets many times and our stay in Viewcatcher was a little less than what we usually expect. We were disappointed in the tiny size of the 2nd floor bathroom. The cabin itself could use an overall upgrade. There was only one tv and it did not work well. We should have spent a little more money and stayed in another cabin. We will stay with Mt. Laurel again, but probably not in Viewcatcher.

Misty M. - Posted: 8/1/2015

Our overall stay was good. We have stayed in Mt Laurel Chalets many times and our stay in Viewcatcher was a little less than what we usually expect. We were disappointed in the tiny size of the 2nd floor bathroom. The cabin itself could use an overall upgrade. There was only one tv and it did not work well. We should have spent a little more money and stayed in another cabin. We will stay with Mt. Laurel again, but probably not in Viewcatcher.

Anonymous - Posted: 8/1/2015

It was a neat and cozy place. I do feel it could've been cleaned a little more and tidying up wouldn't have hurt. It was good for us though. Could use some updating.

Anonymous - Posted: 7/16/2015

We went to Gatlinburg for our family vacation and we were not disappointed! The Viewcatcher is an amazing place to stay. The staff is extremely helpful and friendly. It does boast an amazing view. Lots of beautiful nature to enjoy in the Great Smokey Mountain National Forest. Wonderful historical sites just a short drive to Cades cove. Truly an amazing experience and we plan to come back.

Jennifer T. - Posted: 7/4/2015

Chalet was spacious, appropriately decorated, clean and comfortable. The view did not disappoint!

Anonymous - Posted: 5/26/2015

We rented this chatlet for 4 nights just after Mother's Day. Unfortunately we arrived after 6 so when we got to the house and realized the stove, fridge, and oven didn't work we had to wait till the next day to do anything about it. We told maintenance about the problems and they said that the fridge takes a while to get cold when you put a bunch of warm groceries in it. It was never cool in the first place when we arrived and the freezer was only slightly cool. That day they fixed the stove but did nothing about the oven. I'm giving them the benefit of the doubt, perhaps I did not make it clear that the oven itself also did not turn on. The fridge they did not fix until Thursday, we checked out on Friday. It was obnoxious that half the appliances did not work but my friends and I still had a great time together. The staff was very apologetic and offered to move us the second day for free but the chatlet was very easy to find and had such a great view we did not want to leave. We spend every night and morning on the back porch enjoying the weather and the mountains. The rocking chairs were very comfortable and I can't wait to return again!! I would recommend it to a friend. Even if things are broken the staff does everything they can to fix it and were very polite about it!

Anonymous - Posted: 5/11/2015

Chalet could have been cleaner, food splatters on wall and found sock on floor in bedroom. Stairs to second floor very steep.
Office staff VERY friendly and helpful, 5 stars to them!!

Anonymous - Posted: 4/30/2015

We enjoyed our stay with Mountain Laurel and in the View Catcher. The name of the cabin says it all. It was very clean and beautifully decorated. Perfect size for a small family or two couples. This was our second stay with Mountain Laurel and we are already planning a third stay in August.

Tina B. - Posted: 4/24/2015

Clean and comfortable with great view. Nothing was wrong. Would definitely stay again.

Kevin H. - Posted: 4/7/2015

We had several issues getting our vehicle up and down the mountain but the overall stay at the cabin was great. It had a beautiful view and was well maintained. I would definitely go back again!

Anonymous - Posted: 3/7/2015

It was a great chalet. Wish there would have been internet. The staff was wonderful. Have stayed with Mountain Laurel Chalets before and will do so again.

Penny W. - Posted: 3/1/2015

Cabin was in good condition and it has very beautiful view. perfect for a romantic gateway or even just for relaxing.

Rika J. - Posted: 2/13/2015

Honeymoon Haven describes this quaint chalet! My wife and I enjoyed our honeymoon to Gatlinburg and are already planning a return visit in the Fall. This cabin meet all expectations, was close enough to Gatlinburg's shopping and attractions, yet far enough to relax in the tranquility of the spectacular views only the mountains have to offer. We enjoyed the secluded location and would recommend to anyone planning a romantic get away or family vacation.

Charles S. - Posted: 1/29/2015

We enjoyed your house very much. The day we came in though my gps took us up and over the mountain and was aveeacherous drive. We have never been to gatlinburg before so were depending on GPS to get us there. A detailed turn by runnin your website of the EASIEST route into gatlinburg and therefore your chale office would help. We were late getting there and the late arrival closet was perfect. Cluck only I called before the office closed to let you know we were running late if I hadn't I don't know how I would have known. Do again on website blurb if late call for directions. Overall great time was had and we roll return.

Mendy K. - Posted: 12/27/2014

Cabin has an amazing view but cabin needs upgrade. One small old television with bad signal. The light outside is very dimm.

Anonymous - Posted: 12/22/2014

We had a good time

Max W. - Posted: 10/20/2014

we have stayed many places in the Gatlinburg area since 1964. the best place ever. we will definitely return again and again to this cabin. i left my Vanderbilt car flag; missing I guess. needs new gutters....overall very/very satisfied!!!!!

Anonymous - Posted: 9/25/2014

we have stayed many places in the Gatlinburg area since 1964. the best place ever. we will definitely return again and again to this cabin. i left my Vanderbilt car flag; missing I guess. needs new gutters....overall very/very satisfied!!!!!

SHIRLEY S. - Posted: 9/25/2014

This is a great rental! It has a gorgeous view of the Smokies and is tucked away off of Lower Alpine Road. Perfect for one couple although there are two bedrooms and two baths. Very comfortable and nicely decorated. We would consider renting this same chalet again.

Polly S. - Posted: 9/18/2014

satisfied

Joel M. - Posted: 9/12/2014

We were on our honeymoon and enjoyed our time in the mountains. This cabin was nice and the view was excellent would stay here again.

Anonymous - Posted: 9/7/2014

This cabin was wonderful. It was up in the mountains away from everything where you could enjoy your time without the noise of the city. I would certainly come back to this cabin when we come back to Gatlinburg next fall.

Amber S. - Posted: 8/3/2014

Awesome, awesome view!! Words and/or pictures do not do it justice, but, breathtaking! One side note, no tall people need to stay in the upstairs bedroom (my wife is 5'3" and had to duck)."

Douglas M. - Posted: 7/29/2014

This cabin is perfect for 4 people. Views are spectacular. After reading reviews of the other cabins we were worried about parking situation but Viewcatcher had a great parking right off the street. Cabin was clean and well maintained. We also enjoyed it's secluded location. Overall great experience. We would love to come back.

Anonymous - Posted: 7/25/2014

Peaceful retreat from overcrowded and commercialized Gatlinburgh; major issue is lack of wifi which should be standard nowadays. Also living room furniture not conducive to lounging (sofa short) - generally very basic rental type decor and furnishings. deck does not get afternoon sun but the views are majestic. The grill on the deck was removed. Because the deck is the biggest attribute of the property, it would have been nice for it to be made more charming (plants/chimes/clock/temperature gauge/barometer)

Magdalena D. - Posted: 6/19/2014

We have always loved this view.. chalet is still looking over aged and a bit run down. Trees are now overgrown and blocking much of the beautiful view. Chalet got hot at night especially upstairs. Property upgrades helped but more to do.. 1990 TV still there and horrible reception. No music system. A bit disappointing ... the hot tub was in good shape and we enjoyed time on the deck. The grill is gone so was had we had not planed t use it this time.

Lisa F. - Posted: 6/6/2014